Packages

Packages

Retainer Purchase Options

Perks of hiring us:

No more worrying about requesting security patches and updates!
Your site is automatically put on a regular maintenance routine starting on day 1 of your contract. No emails back and forth and no reminders needed….we contact you during the month with a report of the updates your site has had applied and any concerns we have identified during the process so you can spend more time worrying about keeping your business running and less about keeping your website secure.
No annual retainer lock-in
We stand firmly behind our team members and the quality of the work they provide. As such, we don’t believe in annual retainers that lock you in. All of our retainer services can be canceled with just 30 days notice at any time.
Up to 10% rollover in hours per month
Tired of retainer services that nickel-and-dime you after the fact? Yea…we don’t do that either. Should you run over your regular retainer allotment on your retainer agreement for website support by up to 10%, we won’t charge you. We got your back like that.
No charge for team transitions
Most web companies charge fees for transition of team members both on the side of the web company or the site of the client. Simply put….we don’t! We want to make it easy for you to work with us and cycle in team members as needed to provide the best fit for your organization. Have a new project manager at your company that you want to assign to work with us on your digital presence? Awesome-sauce! Likewise, should one of our team members transition, we absorb the cost. This helps your budget stay consistent and keeps our services affordable.

sample retainer agreements

basic support
Contract

Advanced Support Contract

Enterprise Support Contract

Customizations to each of these packages is available upon request, as we will try to craft a package around what best suits your business needs.

Package Discounts

We offer a 10% discount on our standard pricing to any of the following:
All packages include a one-time setup and initialization fee of $1,000 USD per site.
All contracts are time-and-materials based in nature.
Websites with microsite or multi-site components are considered multiple websites
Restrictions apply to discounted services such as rollovers, account credits, and discount packages based on a number of factors including the type of business and project size. No more than one discount type can be applied to a retainer or package.
Restrictions apply to package customizations. Each individual package is crafted and detailed in the contract agreement between StackMaster, LLC and the client. This describes sample packages only and is not a legally binding guarantee of service offerings.
All packages include a one-time setup and initialization fee of $1,000 USD per site.
All contracts are time-and-materials based in nature.
Websites with microsite or multi-site components are considered multiple websites
Restrictions apply to discounted services such as rollovers, account credits, and discount packages based on a number of factors including the type of business and project size. No more than one discount type can be applied to a retainer or package.
Restrictions apply to package customizations. Each individual package is crafted and detailed in the contract agreement between StackMaster, LLC and the client. This describes sample packages only and is not a legally binding guarantee of service offerings.